Shipping policy

Shipping Policy

At Al-Veda Herbal, we are committed to delivering your herbal wellness products safely and on time. Please read our shipping policy to understand how we process and deliver your orders.

Order Confirmation

Once your order is successfully placed, you will receive an order confirmation via your registered email address and/or mobile number. Order confirmations are generally sent within 24 hours of placing your order.

Order Processing

  • Orders are usually processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During festive seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

Delivery Timeline

We strive to deliver your order as quickly as possible.

  • Estimated delivery time: 3–10 business days, depending on your delivery location.
  • Delivery timelines may vary for remote or hard-to-reach areas.
  • Unexpected delays due to weather conditions, courier disruptions, or other circumstances beyond our control may affect delivery schedules.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment. Any promotional offers for free shipping will be communicated on our website from time to time.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via email or SMS. You can use the tracking information to monitor the status of your shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Al-Veda Herbal cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided during checkout.

Delivery Attempts

Our courier partners will make delivery attempts as per their standard procedures. If the package cannot be delivered after multiple attempts due to customer unavailability or incorrect address details, it may be returned to us. Additional shipping charges may apply for re-dispatch.

Damaged or Missing Packages

If your order arrives damaged, tampered with, or if any item is missing, please contact our customer support within 24 hours of receiving the package. Kindly retain the product, original packaging, and share photographs to help us investigate and resolve the issue promptly.

Shipping Delays

While we work with trusted logistics partners, delivery schedules may occasionally be impacted by factors beyond our control, including natural disasters, transportation disruptions, government restrictions, or other unforeseen events. We appreciate your patience in such situations.

Contact Us

If you have any questions regarding your order or our shipping policy, please reach out to our customer support team.

Email: alvedaherbal@gmail.com

Phone: +91-8929021142

We are committed to providing a smooth and reliable shopping experience for every Al-Veda Herbal  customer.

If you have your official support email, phone number, shipping charges, or delivery timelines, I can customize this policy to match your business exactly.